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Overview of Our Privacy Policies

Loqi Tecnologia LTDA ("Loqi," "we," "us," or "our") provides AI-powered solutions for investigations, compliance, and risk management. Our services include tools for case management, whistleblower reporting, and advanced AI-driven analytics to support corporate compliance efforts. Given the diverse nature of our services, we maintain two distinct privacy policies:

  • Corporate Clients Privacy Policy: Applies to representatives of organizations that purchase and use Loqi’s services for business and compliance management.

  • Platform Users Privacy Policy: This applies to individuals using Loqi’s tools, such as employees, contractors, or third parties submitting reports or interacting with Loqi’s services.

Note: The Platform Users Privacy Policy may be superseded by specific agreements with clients that purchase Loqi’s services. In such cases, our clients’ customized privacy policies will govern the collection and use of personal data for their respective whistleblower reporting channels and compliance tools. For users accessing client-specific whistleblower channels, the relevant privacy notice for each client will be available on the respective application to ensure transparency and compliance with jurisdiction-specific regulations and contractual obligations.

Both privacy policies may be updated periodically to reflect changes in regulatory requirements, technological advancements, or our evolving service offerings.

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Privacy Policy for Corporate Clients

Effective Date: January 4, 2025

Loqi Tecnologia LTDA ("Loqi," "we," "us," or "our") provides AI-powered solutions for investigations, compliance, and risk management. This Privacy Policy explains how we collect, use, store, and protect the personal data of our corporate clients ("Clients"), including representatives of businesses that engage with Loqi.

1. Scope

This Privacy Policy applies to data collected from:

  • Representatives of corporate clients using Loqi’s services.

  • Business contacts who engage with Loqi through sales, marketing, and business development efforts.

  • Visitors to Loqi’s website or individuals interacting with our business via social media, email, or other professional communication channels.

This Privacy Policy does not cover data collected through Loqi’s platform by our corporate clients' employees, contractors, or other individuals using our services. Such data is covered by the Platform Users Privacy Policy.

2. Personal Data We Collect

We may collect the following types of personal data:

  • Business Contact Information: Name, business email, phone number, job title, company name.

  • Account and Service Information: User credentials, preferences, service usage data.

  • Marketing and Communication Data: Newsletter subscriptions, event registrations, survey responses.

  • Technical Data: IP address, browser type, device identifiers, website interaction logs.

3. How We Use Personal Data

We process personal data for the following purposes:

  • Contractual Performance: To deliver and manage our services.

  • Business Communication: To respond to inquiries, send service updates, and provide support.

  • Marketing & Sales: To offer relevant services, invite clients to events, and share industry insights.

  • Security & Compliance: To prevent fraud, enforce terms of use, and comply with legal obligations.

4. Data Storage and Security

  • Hosting: Data is stored on Microsoft Azure with clients able to select data residency (e.g., EU data centers for European clients, U.S. data centers for American clients).

  • Encryption: Data is encrypted both at rest and in transit.

  • Access Controls: Access is restricted to authorized personnel, with robust security protocols in place.

5. Data Sharing

We do not sell personal data. We may share data with:

  • Service Providers: For hosting, email communication, customer support, etc., under strict data protection agreements.

  • Legal and Regulatory Authorities: When required by law or to enforce legal rights.

  • Business Transfers: In the event of a merger, acquisition, or restructuring, with appropriate safeguards in place.

6. International Data Transfers

We comply with the Lei Geral de Proteção de Dados Pessoais (LGPD), the General Data Protection Regulation (GDPR), and applicable U.S. privacy laws. For data transfers outside Brazil, the EU, or the U.S., we use:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions for countries with recognized data protection standards.

7. Your Rights

Depending on your location, you may have rights including:

  • Access: Request a copy of your personal data.

  • Correction: Request corrections to any inaccurate data.

  • Deletion: Request deletion of your data (subject to legal or contractual obligations).

  • Restriction: Request restrictions on processing.

  • Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

  • Objection: Object to processing for marketing purposes.

  • Consent Withdrawal: Withdraw consent at any time (where processing is based on consent).

  • For any such requests, please contact: privacy@loqisolutions.com

8. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or posted on our website, along with the updated effective date.

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Privacy Policy for Platform Users

Effective Date: January 4, 2025

Loqi Tecnologia LTDA ("Loqi," "we," "us," or "our") provides AI-powered tools for compliance, investigations, and case management. This Privacy Policy applies to individuals who use Loqi’s platform as employees, contractors, or third parties submitting complaints or reports.

1. Scope

This policy applies to personal data collected from:

  • Employees and contractors of Loqi’s corporate clients using our services.

  • Complainants or whistleblowers submitting concerns through Loqi’s platform.

This policy does not apply to corporate clients’ representatives who interact with Loqi for business purposes (refer to the Corporate Clients Privacy Policy).

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity and Contact Data: Name, email address, and phone number (where applicable).

  • Account Data: User credentials, roles, and permissions.

  • Case-Related Data: Reports submitted, case details, and any attached documents.

  • Technical Data: IP address, device information, and interaction logs.

  • Anonymous Reporting: Where legally permitted, users may submit reports anonymously. In these cases, no personally identifiable information is collected unless voluntarily provided.

3. How We Use Personal Data

Personal data is processed for the following purposes:

  • Service Delivery: To enable platform access, manage reports, and process cases.

  • Security & Compliance: To ensure secure use of our services and detect fraudulent activities.

  • Customer Support: To address inquiries and provide technical assistance.

  • Legal & Regulatory Compliance: To meet our obligations under applicable privacy laws, including the Lei Geral de Proteção de Dados Pessoais (LGPD), the General Data Protection Regulation (GDPR), and relevant U.S. privacy laws.

4. Data Storage and Security

  • Hosting: Data is stored on Microsoft Azure with options for data residency (e.g., EU or U.S. data centers).

  • Encryption & Controls: Data is encrypted, with access limited to authorized personnel and governed by industry-standard security practices.

5. Data Sharing

We do not sell personal data. Data may be shared with:

  • Corporate Clients: Data submitted via the platform is accessible to the relevant client using our service.

  • Service Providers: Providers assisting with hosting, security, or support, under strict contractual obligations.

  • Legal and Regulatory Authorities: As required by law or regulatory standards.

6. Updates to This Policy

We may update this Privacy Policy periodically. Users will be informed of any significant changes via email or on our platform along with the updated effective date.

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For questions or privacy-related requests, please contact: privacy@loqisolutions.com

A Note on AI and Data Security

Loqi Leverages Microsoft AI Services for Enhanced Enterprise Security

Loqi integrates Microsoft Azure’s advanced AI capabilities to deliver secure, reliable solutions for large enterprises—ensuring that sensitive data remains protected while harnessing cutting-edge artificial intelligence. Here are the key features and advantages of our approach:

  • AI Excellence with Data Privacy

    • Microsoft Azure’s AI models are designed to deliver powerful insights without using your data to retrain the models. This means your sensitive information remains completely confidential.

  • Robust Security & Compliance

    • Data is encrypted both in transit and at rest, meeting strict industry standards.

    • Azure complies with global regulatory frameworks like GDPR and LGPD, providing a trusted environment for enterprise data.

  • Built-In Safety and Reliability

    • The AI models come with integrated safety features and continuous performance monitoring to ensure accuracy and fairness.

    • Customer data is never used to improve the models, preserving the privacy of your information.

  • Scalable Performance and Flexibility

    • Backed by Microsoft’s global infrastructure, Azure delivers high availability and scalability, handling both small tasks and large data volumes effortlessly.

    • Loqi is ready to use any of the AI models offered by Azure, tailoring solutions to fit diverse enterprise needs.

  • Granular Access Controls and Continuous Monitoring

    • Advanced access controls ensure that only authorized personnel can access critical data.

    • Continuous monitoring and proactive threat detection help maintain a resilient security posture.

By combining Microsoft Azure’s industry-leading AI with a comprehensive security framework, Loqi offers an enterprise-ready solution that maximizes the benefits of artificial intelligence while upholding the highest standards of data protection and compliance.

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(c) All rights reserved. Loqi 2025